Appalling Service

On the 3rd of March I registered a claim with King Price and to this day no one has even bothered to let me know what is going on. I have sent numerous emails to a consultant named Ramona Chunderally who is beyond useless. Every day when I call I'm told she is busy on the other line or she is not at her desk. The panel beater who is supposed to repair my car is still waiting for authorisation from this Ramona person. Ramona told me it would take two weeks for my car to be fixed but two weeks later she has not even bothered to return my emails nor my calls. I called the claims department on countless occasions spoke to Sophia, Nermisha Jogi, and Joan Kraayebelb but like all things King Price they fed me one lie after another. I have spent thousands of Rands on alternative transport and my phone bill is sky high as I have to call them every day. The service from King Price is beyond **********. When I'm done with this claim my first priority will to find a better insurance company where substandard service is not a norm