NN
Nkosinathi N

1 reviews | Active since Jul 2012

15 May 2015, 15:40

Another satisfied Client

To Whom it may concern,<br> <br> I hereby would like to send my special to Elmarie for an excellent service experience. well dine done for providing me with a Royal service and portraying King Price customer care values.<br> <br> On 04 May 2014, I was shot during an attempted hijacking and I was shot my right hand and left lower leg. Consequently I waw hospitalised for 5 days. My colleagues contacted King price on my behalf the Friday I was discharged. But a promise to contact me was made but didn't matermaterialise and my numerious calls and dealing with different agents my attempts to lodge were in vain.<br> <br> Elmarie came to my rescue, not only was she professional but also reasonable and a good listener. She apologised on behalf of her colleagues and took responsibility by resolving my query without pointing fingers. I salute her for listening to my story. Within hour I received a call from the service provider to make arrangements to replace my broken windows. <br> <br> Thank yo... Thank you!!!<br>

0
Replies (1)
King Price Insurance
King Price Insurance's reply18 May 2015, 10:49
Official
Hello nathinice,

Thank you for the awesome feedback regarding Elmarie, we are so sorry for the negative experience and are so glad that you are ok. We will be sure to share your kind words with Elmarie.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court