Annoyed

I have added a new car on my policy and was advised tracker is not a requirement. Surprisingly i received a call from Matrix saying they got a lead from King price ,i was surprised i must say. I called the call center on Tuesday then was told i will get feedback the following morning.I called during the day wanted feedback of the call which i also requested,was still advised i will be called back and nothing till now.

Sent a facebook messager this morning and still no response. I will not account for anything that should or might happen to my car as i did my part.