Angry & Frustrated

It is such a sad experience to receive such a poor service from an insurance company that has promised to be the best or to priorities your needs. King Price insurance is the worst insurance company I have ever dealt with and I didn’t believe some of my colleagues when they were talking about this company. Not so long ago I wanted to leave the insurance company but they begged me to stay, only to come back and mistreat me. After they have been causing such delays in getting the car authorization and wanting to purchase the car parts themselves, they are now telling me that I need to return the courtesy car because they can’t extend no more. The consultants promised to respond but they never responded and I had to constantly phone back and use my own airtime to find out about the progress of my claim and my car hire extension. I wish I could share the voice recordings with the service providers so we can get a sense of how undermining this company is. I would like to warn everyone who would like to take up an insurance policy with these guys to think twice and look at their review. Every month I meet my debit orders in time without delay yet now I am faced with a challenge of receiving the service that I’m actually paying for. Some of our political leaders need to take a closer look at this company. It is heartbreaking that we still receive this kind of service as a nation.