Angry!!!!

Where is the TCF policy that the client needs to be assisted and not troubled when registering a claim??? does the service you provide your clients meet the company vision and mission policy? Definitely not!!! Now I have to wait an entire two months for my cellphone claim to be resolved!? I don’t know why when you don’t want to assist your customers you don’t just tell them and stop giving them a run around. I regret taking cover with kingprice!