FM
Francinah M

1 reviews | Active since Feb 2022

02 Jul 2023, 07:22

Angry and disappointed

I very angry on the 2nd July i sent out cancelation of cover email, your retention team called and i advised i made a decision and i wont be changing my mind they should continue with the cancelation. To my suprice debited again even after my cancelation. I want my money back as it petrol money for the month

0
Replies (1)
King Price Insurance
King Price Insurance's reply03 Jul 2023, 12:45
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact to discuss.