1 reviews | Active since Nov 2016
An Insurance Company that does not want you to pay your Premium.
<p>On the 1st of this month I phoned King Price Insurance to let them know that there will not be funds available in the account for the insurance premium debit order due to a late payment. I asked them if I could get their Banking details so that I could pay them the same day. the person on the phone said that they could not give me banking details and that I could only give them another Account to debit but only on the 7th of the month. I then asked if I would still have cover to which he said yes and that I would have a grace period until the 18th. a couple of days later I was involved in an accident so I contacted King price to let them know. after that they asked me to take my car to a panel beater to have the car assessed. </p> <p> </p> <p>On the 7th I phoned them again to give them my alternative banking details as they requested for the premium to go off. they then phoned me after the 10th to tell me the premium did not go off and that they sometimes have problems with debit orders going off at Capitec. so once again I asked for their banking details so that i could pay them to which they refused again. this has been going on until today the 18th. I don’t have an alternative bank for them to debit and they don’t want to assist me with their banking details so that i can pay them. My Grace period ends today and I am sure that my claim will also not pay out due to this premium not going off and because King Price does not want to give me an alternative way to pay them except a debit order.</p> <p> </p> <p>I have recordings of all telephone call to King Price that I am now sending to the ombudsman. king Price did not want to assist me at all with a payment option and I am sure that my claim will also not pay out. never heard of any company that did not want their money. ridiculous. I have begged them to pay them and they just refused. To think that I referred about 400 clients to them in the past. I Sign up a lot of new clients every month and always get them to phone King Price for a lower premium and 90% off those clients have taken their insurance with King Price. I will never do this again.</p> <p> </p>
Still no response from king Price insurance. they only seem to attend to the good reviews and not the complaints. this is unprofessional on their behalf. they should attend to all clients equally
Still no response from king Price insurance. they only seem to attend to the good reviews and not the complaints. this is unprofessional on their behalf. they should attend to all clients equally
Still no response from king Price insurance. they only seem to attend to the good reviews and not the complaints. this is unprofessional on their behalf. they should attend to all clients equally
Still no response from king Price insurance. they only seem to attend to the good reviews and not the complaints. this is unprofessional on their behalf. they should attend to all clients equally
Dear Mr De Klerk
King Price does not have any other means of taking your premium other than a debit order. This has been explained to you on a number of occasions. In terms of the claim, we have given you a reasonable solution to show that you had sufficient funds in your account, which you have failed to provide.
Royal regards
The Kings Court
Dear Mr De Klerk
King Price does not have any other means of taking your premium other than a debit order. This has been explained to you on a number of occasions. In terms of the claim, we have given you a reasonable solution to show that you had sufficient funds in your account, which you have failed to provide.
Royal regards
The Kings Court
Dear King Price
As explained to you multiple time there was no other way for me to pay you because there was no other account for you to debit. the fact of the matter is that there was a claim that had to be paid out and King Price did not want to pay out the claim. this has happened to multiple client that was insured by King Price. You always find a way not to pay. I have got multiple recording where I asked for an alternative solution. one of your consultants also said that only a manager could sign of that I pay the fund straight into your account. But when I asked them on 21 occasions to pay it in they refused. they also kept on saying that they could only look at it on a further date. this happened until my grace period expired. so please don’t tell me you wanted me to pay my premium but you still stopped me from doing so.
Kind regards
Dear King Price
As explained to you multiple time there was no other way for me to pay you because there was no other account for you to debit. the fact of the matter is that there was a claim that had to be paid out and King Price did not want to pay out the claim. this has happened to multiple client that was insured by King Price. You always find a way not to pay. I have got multiple recording where I asked for an alternative solution. one of your consultants also said that only a manager could sign of that I pay the fund straight into your account. But when I asked them on 21 occasions to pay it in they refused. they also kept on saying that they could only look at it on a further date. this happened until my grace period expired. so please don’t tell me you wanted me to pay my premium but you still stopped me from doing so.
Kind regards