NB
NOLUBABALO B
1 reviews | Active since Nov 2018
01 Oct 2019, 16:08
Am ****ed off !
I am utterly disgusted with the service that I am receiving from King Prince Insurance and Auto boys glass fitment , these guys don't care about the safety of their clients.. After they booked in my car for glass fitment , my wind scream is terribly with funny noise on top of the dashboard , been calling KP to intervene.. no luck!
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
01 Oct 2019, 16:20Hi NOLUBABALO BOTTOMAN
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please note we are aware of your concerns and the service provider is looking into a solution for you as advised. Receipt of your email was confirmed. The service provider will be in further contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please note we are aware of your concerns and the service provider is looking into a solution for you as advised. Receipt of your email was confirmed. The service provider will be in further contact to discuss.
King Price Insurance's reply01 Oct 2019, 16:20
Official
Hi NOLUBABALO BOTTOMAN
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please note we are aware of your concerns and the service provider is looking into a solution for you as advised. Receipt of your email was confirmed. The service provider will be in further contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please note we are aware of your concerns and the service provider is looking into a solution for you as advised. Receipt of your email was confirmed. The service provider will be in further contact to discuss.
NB
NOLUBABALO B's updateReviewer Update
01 Oct 2019, 16:31You were not aware??? I called several times , and you guys keep sending me back to these guys instead of arranging other servive provider who are capable of doing this job... this is my safety we talking about here, secondly I don't remember paying my premiums to them nor having the contract with them . to show that this issue is not priority they called saying they will attend me next week Monday! Really!!! I don't want them near my car again
NB
NOLUBABALO B's update01 Oct 2019, 16:31
Reviewer Update
You were not aware??? I called several times , and you guys keep sending me back to these guys instead of arranging other servive provider who are capable of doing this job... this is my safety we talking about here, secondly I don't remember paying my premiums to them nor having the contract with them . to show that this issue is not priority they called saying they will attend me next week Monday! Really!!! I don't want them near my car again
NB
NOLUBABALO B's updateReviewer Update
01 Oct 2019, 16:32They have been fitting this glass twice! so you expect me to trust them again??! huh?
NB
NOLUBABALO B's update01 Oct 2019, 16:32
Reviewer Update
They have been fitting this glass twice! so you expect me to trust them again??! huh?