1 reviews | Active since Jan 2012
AGAIN YOU HAVE TAKEN MONEY FROM MY ACCOUNT!!!!!
Previously i was debited 3 times in December saying I had to pay in advance for my insurance and a whole lot of nonsense, after being debited without informing me!!!<br> I was debited for R1045.13, R245.00 AND R439.44 IN DECEMBER.<br> Last night i was debited another R137.51 for what exactly?????<br> You treat your customers like they dont matter and I am extremely upset for the way you do business! You ***** from me!<br> Your consultants phone me and say that the reason why i queried the debits of 3 times previously is because someone NEVER DID THEIR JOB WITH EXPLAINING THE POLICY.<br> NOW YOU DEBIT ME AGAIN YESTERDAY 02/02/2016 FOR R137.51 FOR WHAT EXACTLY!!!<br> YOU ARE THE WORST INSURANCE I HAVE EVER COME ACROSS.<br> I Want to be called immediately if I am not called and this is not rectified I will go directly to the ombudsman, this is not customer service. WHO IS PAYING MY BANK CHARGES FOR UNAUTHORISED DEBITS?
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
Sharmini from our client care department has been in contact with you to address your concerns as well as to advise on the way forward. Thank you for your patience and understanding, Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.
Sharmini from our client care department has been in contact with you to address your concerns as well as to advise on the way forward. Thank you for your patience and understanding, Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court