After really battling to get action and feedback on my claim, with my original claims handler being non responsive, I eventually got to deal with Ntsakisi Nelvheni, and from that point on it’s been a pleasant experience

After really battling to get action and feedback on my claim, with my original claims handler being non responsive, I eventually got to deal with Ntsakisi Nelvheni, and from that point on it’s been a pleasant experience. There were a number of things to arrange, and Ntsakisi was super efficient, always helpful and very professional. I believe they should use her as the standard when training other team members. I wish the rest cared and tried as much. Thank you Ntsakisi. Brilliant service.