AH
Anro H

1 reviews | Active since Nov 2019

24 Jul 2024, 13:37

After how many years conveniently now I don't exist on your system? Terrible service.

This will be the final nail in the coffin regarding the other existing policy. This policy is set to lapse tomorrow and now there is no record of me nor can your call center assist with an emergency. You are in breach of the existing contract and I will make sure you bear the costs for this incident by getting the Ombud involved. You can expect a cancellation of the other policy to follow.

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Replies (1)
King Price Insurance
King Price Insurance's reply24 Jul 2024, 13:55
Official
Hi Anro,

We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.

We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.

Thanks for letting us know about your experience, so that we can keep improving as we go.