1 reviews | Active since Nov 2013
account being debited after cancellation
So looks like im just another one on the list for the same complaint.<br> i am truly disgusted in the service received when it comes to cancelling a policy. When u call for a qoute they offer u the world. I agreed to the policy but they made a mistake regarding the regular driver and when i called to have it changed it was a mission so i opted to rather cancel the policy (b4 policy start date). Since \cancellation"ive been debited on the original start date (initiation and premium). i called to query and got the whole \""its our system thats been changed over bull\"" and \""my details are not on the system for debits\"" dont worry u will be repaid shortly (im still holding my breath). Then today (month 2) i get debited again for this months premium. <br> WILL NEVER USE KINGPRICE EVER AGAIN.<br> All i want is my money back. And no i will not go to the bank to sort it out"
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan-Victor has been in contact with you to apologise. An arrangement has been made to ensure the refunds are processed.
Should you require any additional information, please do not hesitate to contact us as ***
Royal regards,
The king's court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan-Victor has been in contact with you to apologise. An arrangement has been made to ensure the refunds are processed.
Should you require any additional information, please do not hesitate to contact us as ***
Royal regards,
The king's court
