RD
Ruan D

1 reviews | Active since Oct 2015

27 Oct 2015, 07:53

Accident Claim

I had an accident a few weeks back and collided with 2 Animals - Donkeys.<br> <br> Immediately I informed King Price and they arranged a tow back for me. After the bakkie has been picked up they moved my bakkie though to Mokopane Panel beaters where the Assessor decided that my bakkie was a right off and can not be repaired.<br> <br> Ever since King price refuse to give me feedback regarding my claim and King price reveals now that accordingly to my profile I have **** about my years at Insurance companies. They are phoning every single insurance company out there and check if I was covered with them.<br> <br> All my monthly instalments are up to date and never had an entire claim in my life. This is my first major claim.<br> <br> I feel that from the first day King Price was eager to sell good insurance but the after sales service is terrible from their site. They don`t supply me feedback regarding my claim and I need to phone them every single day to assist me with my claim.<br> <br> I have send various emails through to King Price for the hold up of the claim and still until today no one responded back to me. <br> <br> I feel that if you are covered with someone they must assist you in your need.

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Replies (1)
King Price Insurance
King Price Insurance's reply27 Oct 2015, 17:06
Official
Hello ruand,

Thank you for bringing this to our attention, you have been contacted by claims to discuss your claim and the way forward. As per our records we are currently awaiting your previous insurance records.

Should you require any further information please do not hesitate to contact.


Royal regards

The kings court