aS
ally S
1 reviews | Active since May 2013
05 Nov 2021, 13:43
Absolutely shocking service
The sales people are amazing SADLY customers care is shocking!!! I phoned and emailed for over a week to have my policy canceled as I found much cheaper insurance with Momentum. King Price ignored every email, I tried calling and once I had mentioned wanting to cancel my policy id get put kn hold and call was cut. The debit order went off and I called and emailed again and the same out come. Absolutely shocking and they are by far not cheap at all
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King Price Insurance's replyOfficial
10 Nov 2021, 17:28Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss.
King Price Insurance's reply10 Nov 2021, 17:28
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss.