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Nhlanhla R

1 reviews | Active since Dec 2019

10 Dec 2019, 09:45

A WORSE INSURANCE COMPANY EXPERIENCE, KINGPRICE NOT SO KING

A TERRIBLE and WORSE nightmare experience i had with a company that i trusted with my car. I decided to cover my car with KINGPRICE Insurance and I learned the hard way, the worst decision I've ever made. I have never endured so much unfairness, a repair costing less than 30k is a mission for them to handle and to have to make an additional cost of 3k is a mission that takes the company over 2 months to approve. I'm so devastated yet on their Slogan they promise "to get you on the road soon" and i thought the client is King not really, Kingprice is as they enjoy chowing my money with half the cover. Why then do i need them to cover me if they cannot complete and close a job for a First time Claimant, the worst is No one seems to take you seriously. All they do is promise to help you but none of their department at the Menlyn branch is effective when it comes to that. THANK YOU VERY MUCH, A very disappointed Client. KINGPRICE A COMPANY WHERE CLIENTS ARE NOT CARED FOR

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Dec 2019, 15:56
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department has been in contact to discuss your concerns and the way forward, should you require any further information kindly contact King Price directly.