1 reviews | Active since Aug 2017
A-Typically Poor Service by the King
we've been with King Price for almost two years and paid over R1200 per month in premiums. Funny enough when we were given a better option by first for women they were suddenly very open to cutting our premiums down to R700. The fact that they were happy to charge such a huge margin on us for so long makes this too little too late. My real beef comes in when time came to switch. Although we received a confirmation SMS that the policy was cancelled, I did not receive the promised documentation from King Price, containing all the legalese and T&C's. In addition to this habit of bad service from King Price, they still have the nerve to deduct a premium for this month, despite us cancelling.
I sincerely hope King Price is looking to save some face, if so, they can reach me at ********** 940 or ********** 418
Hi Calvin
Our sincerest apologies for the negative experience. The reason the debit still went off is because the cancellation took place on the same day as the arranged debit date. This has been corrected as discussed with our retentions department. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Hi Calvin
Our sincerest apologies for the negative experience. The reason the debit still went off is because the cancellation took place on the same day as the arranged debit date. This has been corrected as discussed with our retentions department. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
