A disappointed client

I am very disappointed with the level of service I received from King Price.

I had to follow up multiple times just to get basic feedback on my query. Instead of being kept informed as a customer should be, I felt like I was constantly chasing for updates. Communication was slow, unclear, and lacked proper follow-through.

I interacted with Aerton Helena, and unfortunately the experience was frustrating. There was no sense of urgency or proactive communication, and I was left feeling unheard and undervalued as a paying client.

As a customer, I expect transparency, timely feedback, and professional service. This experience did not meet those expectations at all. I hope this complaint, posted on HelloPeter, encourages King Price to improve their customer service standards and communication processes.