GR
Gennaveve R

1 reviews | Active since Jun 2014

02 Feb 2015, 11:53

8 weeks and still nothing

I have complained about this before. It has been 8 weeks since the claim on my car has been put in, King prices client drove into me. Finally after a good couple of weeks I received a response saying that they will pay out the amount to the damages to my car. But on that note it will take 3 ore weeks for the money to reflect in my bank account. I find that unacceptable as it has already taken 8 weeks!!!!!! This is the most pathetic service I have ever received.<br> <br>

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Feb 2015, 12:06
Official
Hello Veve1990,

Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don't.

Thank you for sharing your experience with us. We have escalated it on to the manager of the 3rd party claims department, and will get in touch shortly to discuss the way forward.

Royal regards,
The king's court