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I am writing to formally lodge a complaint regarding an unauthorised debit order that has been processed from my bank account by your king price insurance.

I recently became aware that a premium was deducted from my account despite the fact that I did not formally apply for, consent to, or conclude any insurance policy with your organisation. While I may have shown initial interest in your advertised services, I did not provide any explicit agreement, either written or verbal, authorising the activation of a policy or the deduction of any funds.

This action is of serious concern, as it appears to have been carried out without proper consultation, without my informed consent, and without any valid contractual agreement in place. Such conduct does not comply with the expected standards of transparency and fairness within the financial services sector.

I therefore request the following:

1. Immediate cancellation of any policy that may have been opened in my name 2. Full reimbur*****t of all unauthorised deductions made from my account 3. Written confirmation that no further deductions will be processed 4. Provision of any recorded or written proof of consent, if such exists

Please treat this matter as urgent. Should I not receive a satisfactory response within a reasonable timeframe, I will have no option but to escalate this complaint to the Financial Sector Conduct Authority and the Ombudsman for Long-term Insurance for further investigation.