KM
Kabelo M

1 reviews | Active since Apr 2024

09 Apr 2024, 14:04

4 Months with my car at my panel beaters

I am writing to express my dissatisfaction with the handling of my car insurance claim by King Price. On December 3rd, 2023, I was involved in an accident where it was determined that I was not at fault. As per the terms of my insurance policy, King Price was responsible for repairing my vehicle.

However, since then, I have been without my car as it has been undergoing panel beating with King Price. This prolonged period without my vehicle has caused me significant inconvenience, as I have had to rely on alternative modes of transportation to commute to work. This has resulted in accumulating debts due to transportation costs and has also caused me a great deal of stress.

I understand that accidents happen, but the delay and lack of communication from King Price regarding the status of my vehicle's repairs have been highly frustrating. I urge King Price to expedite the process and provide clearer communication regarding the timeline for the completion of repairs.

I trust that King Price will take immediate action to rectify this situation and ensure that I am not further inconvenienced or financially burdened due to the delay in repairing my vehicle.

Sincerely, Kabelo Molatedi ***

0
Replies (1)
King Price Insurance
King Price Insurance's reply09 Apr 2024, 15:47
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts on back order are beyond our or any other insurers control. Our assessing team will be in contact to discuss the status of your vehicle.