JF
JOHAN F

1 reviews | Active since Mar 2009

29 May 2017, 06:59

3rd request to cancel policy

<p>I was insured with King Price and moved to another insurer. I have requested 3 times that King Price cancel my policy, and everytime i get an email that they missed me, without doing what was requested.</p> <p> </p> <p>They read my mails and drag out the cancellation with out cancelling the policy</p> <p>Not impressed, glad i got other insurance that is even cheaper with better couverage.</p>

0
Replies (2)
King Price Insurance
King Price Insurance's reply30 May 2017, 09:43
Official

Hi Johan

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact with you to discuss your concerns and the way forward.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court

JF
JOHAN F's update30 May 2017, 10:23
Reviewer Update

Ha ha ha. Waht a joke. I am so glad that i am rid of King Price!!

I cancelled this policy already on 25th, but you did not even got that right. You made it 29th. Incompetant people and processes.