3 weeks for assessment only
Claim to repair car after accident - 5 August claim laid at their call centre. Car still not at panel beater and they still can not tell me which panel beater.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Amanda from our repair management department was in contact with you to discuss your concerns and the way forward.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Amanda from our repair management department was in contact with you to discuss your concerns and the way forward.
Should you require any further information please do not hesitate to contact.
Royal regards
The kings court