2 weeks of a claim that i still haven't heard anything about.

Today marks a week and day of my claim submission at King Price Insurance. I have not heard anything prior either me having to always call in and check the status of my claim. It is utterly unfair, unacceptable and *********** of an insurance that promises its customers nothing but the best of service, but what I'm receiving at the moment is the opposite of what they advertise about themselves. The saddest part is that this is not my first time having to have a hassle when it comes to my claim but i have therefore continued to insure my devices with them irrespective of the bad service I have en counted previously. This is the last time I invest anything that belongs to me with this business and I will also advice my family and friends as well advise others of how *********** and deceiving King Price Insurance is.