1 reviews | Active since Nov 2016
2 Months to settle a claim and no update
<p>On the 1st October i had an accident driving my brother's car which he insured with Kingprice, 2 months later the claim has'nt been settled yet though after their month long investigations which were unneccesary they found the claim to be valid. Carmen Stellenberg who's supposedly the '' Team claims commander'' does not even update us.</p>
Dear Marvin
We are so sorry that this claim took longer than expected. The assessor needed hospital records in order to finalise the validation of the claim, which unfortunately took some time.
The policy holder was however kept informed throughout the validation process. While we try our very best to finalise claims as quickly as possible, we sometimes have delays which are out of our control.
The settlement of the claim claim was discussed with the policy holder on 22nd November 2016.
Royal regards
The Kings Court
Dear Marvin
We are so sorry that this claim took longer than expected. The assessor needed hospital records in order to finalise the validation of the claim, which unfortunately took some time.
The policy holder was however kept informed throughout the validation process. While we try our very best to finalise claims as quickly as possible, we sometimes have delays which are out of our control.
The settlement of the claim claim was discussed with the policy holder on 22nd November 2016.
Royal regards
The Kings Court
Thank you for the reply,
It is not entirely true that my brother was kept informed throughout the validation.
However i spoke to Carmen Stellenberg yesterday she promised that the claim will be finalised before the end of this week. Hopefully by tommorow i will post a good review.
Thank you for the reply,
It is not entirely true that my brother was kept informed throughout the validation.
However i spoke to Carmen Stellenberg yesterday she promised that the claim will be finalised before the end of this week. Hopefully by tommorow i will post a good review.