TM
THANDEKILE M
1 reviews | Active since May 2015
18 May 2015, 16:00
2 MONTHS TO APPROVE A CLAIM WITHOUT JUSTIFICATION
I lodged a claim with King Price Insurance on 16 February 2015, To date I have not received an outcome and are being severely prejudiced.<br> Despite several requests for feedback / queries raised ,they have failed to give an outcome of my claim / any explanation and I confirm that all documents requested have been submitted.<br> <br> The service is unacceptable and causing further trauma and stress to me.
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King Price Insurance's replyOfficial
19 May 2015, 17:10Hello Kingprice,
We are so sorry that your claim took longer than you expected.
Lizette was in contact and left a message with settlement information and advised that we were waiting for some information in order to finalise our validations.
the claims department will be in contact should they require any additional information.
Royal regards
The Kings Court
We are so sorry that your claim took longer than you expected.
Lizette was in contact and left a message with settlement information and advised that we were waiting for some information in order to finalise our validations.
the claims department will be in contact should they require any additional information.
Royal regards
The Kings Court
King Price Insurance's reply19 May 2015, 17:10
Official
Hello Kingprice,
We are so sorry that your claim took longer than you expected.
Lizette was in contact and left a message with settlement information and advised that we were waiting for some information in order to finalise our validations.
the claims department will be in contact should they require any additional information.
Royal regards
The Kings Court
We are so sorry that your claim took longer than you expected.
Lizette was in contact and left a message with settlement information and advised that we were waiting for some information in order to finalise our validations.
the claims department will be in contact should they require any additional information.
Royal regards
The Kings Court