RM
Rysiu M
1 reviews | Active since Dec 2021
21 Dec 2021, 22:27
2 months for repair
I am disgusted at King Price, I have been waiting over 2 months for my Rav4 to have a radiator, bumper, pipe and panel beating done.
I keep on getting ETA's that update for unforeseen reasons, I have spent over R20K on renting a vehicle.
"Please know that we received a pipe, the part we were waiting for, from the supplier, however, it was the incorrect part that arrived, we are waiting for the correct part to arrive from the agent – Toyota."
I was meant to collect and I get the above comment, please do not ever consider king price, they are non-existent when it comes to fixing you vehicle
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
22 Dec 2021, 12:39Hi Rysiu
Your concerns have been sent to our claims department to follow up on the status of repair and provide you with feedback. Unfortunately as with all insurers parts delays are beyond our control. Should you require any further information kindly contact the repairer or our claims department directly.
Your concerns have been sent to our claims department to follow up on the status of repair and provide you with feedback. Unfortunately as with all insurers parts delays are beyond our control. Should you require any further information kindly contact the repairer or our claims department directly.
King Price Insurance's reply22 Dec 2021, 12:39
Official
Hi Rysiu
Your concerns have been sent to our claims department to follow up on the status of repair and provide you with feedback. Unfortunately as with all insurers parts delays are beyond our control. Should you require any further information kindly contact the repairer or our claims department directly.
Your concerns have been sent to our claims department to follow up on the status of repair and provide you with feedback. Unfortunately as with all insurers parts delays are beyond our control. Should you require any further information kindly contact the repairer or our claims department directly.
RM
Rysiu M's updateReviewer Update
26 Dec 2021, 07:59Haven’t gotten a call from claims, thank you for the generic reply.
RM
Rysiu M's update26 Dec 2021, 07:59
Reviewer Update
Haven’t gotten a call from claims, thank you for the generic reply.
King Price Insurance's replyOfficial
12 Jan 2022, 09:59As per our records the vehicle was ready for collection of the 30th of December but due to the excess the collection was delayed. We trust the vehicle has been collected, should you require any further information kindly contact claims directly.
King Price Insurance's reply12 Jan 2022, 09:59
Official
As per our records the vehicle was ready for collection of the 30th of December but due to the excess the collection was delayed. We trust the vehicle has been collected, should you require any further information kindly contact claims directly.