1 reviews | Active since Aug 2015
2 Months and Repairwork has not commenced
I met with an accident in Jhb CBD on 11 June 2015. This was reported on the same morning at the Jhb Central Police Station, the claim was submitted on the same day 11 June 2015 and the car was taken for an assessment the following day (12 June 2015) to Eurocar Autobody in Crown Mines. I have made every effort to ensure that I did what was needed as soon as possible, yet more than 2 months have lapsed and the car is still not repaired nor is it ready for the repair work to commence. The service I have received from King Price to date is unacceptable. It has been a huge inconvenience driving around in a damaged vehicle that is not roadworthy and puts the safety of me and my family at risk. As it stands today, I have had to wait in excess of 2 months for the car to be repaired. I have now been informed that I have to take the car for an additional assessment in Pretoria, yet I reside in Buccleuch. The service and communication received from King Price to date regarding my claim has been hugely disappointing and to wait in excess of 2 months for the repair work to commence is an unacceptable inconvenience.
Thank you very much for bringing the above to our attention. We are so sorry that you have had to wait so long.
Carmen has been in contact with you to provide you with feedback regarding the claim and repairs.
Should you require any additional information, please do not hesitate to contact us.
Royal regards
The Kings Court
Thank you very much for bringing the above to our attention. We are so sorry that you have had to wait so long.
Carmen has been in contact with you to provide you with feedback regarding the claim and repairs.
Should you require any additional information, please do not hesitate to contact us.
Royal regards
The Kings Court
