TS
Tillie S

1 reviews | Active since Apr 2013

10 Dec 2015, 20:42

2 Hours waiting to be towed

Thank u King Price for letting me stand woman alone for two hours in the dark without any correspondence regarding the tow i requested. U really are a caring company...... Dont even think of charging me for this as I had to make alternative arrangements with friends to come and tow me after a 2 hour wait and not even a phonecall or sms...

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Replies (1)
King Price Insurance
King Price Insurance's reply14 Dec 2015, 17:00
Official
Hello tillieg,

It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.

We note that our service provider has been in contact with you to apologise for the negative experience and to discuss the way forward. Thank you for your patience and understanding.

Should you require any further assistance please do not hesitate to contact.


Royal regards

The kings court