DG
Denise G

1 reviews | Active since Oct 2017

01 Feb 2019, 11:36

1 month and 11 Days (AND COUNTING) without a car

This company is the absolute WORST. My fiance and I had a small incident involving a rock hitting the underside of the car on the 22nd of December 2018 on our way from PE to JHB. This happened just before Colesburg. The rock damaged the steering rack which lead to the car being un-drivable. The car was taken to Bloemfontein to be repaired because there were no places in Colesberg to repair the car. We were offered a measly R500 for a rental car EVEN THOUGH THERE WERE NO RENTALS IN COLESBERG or we could take a bus all the way back to JHB (with ALL our luggage??? NO WAYS) Anyway, long story short, the car is STILL in Bloemfontein and was supposed to be fixed by the 11th of February. We have now been informed that it will b ready on the 20th of February. We will then have to travel from JHB to Bloem to fetch the car and drive it back because it seems King Price will not bring the car to JHB. King Price has been the worst company to deal with. How difficult can it be to source parts for a VW Jetta???? We were not even offered any kind of courtesy car or help to pay for my transport which is costing around R150 a day just to get to work and back. R150 x 22 is R3300 - which is what I have spent so far on Uber fees. I might as well buy another car because it will still be less of a pain than to deal with King Price's nonsense.

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Replies (2)
DG
Denise G's update01 Feb 2019, 14:07
Reviewer Update
King Price has also **** to us about the whereabouts of our vehicle. I contacted the repairer directly and was told the car is not even at their shop!!!
King Price Insurance
King Price Insurance's reply01 Feb 2019, 16:03
Official
Your complaint has been escalated to the relevant department for further investigation and assistance. Should you require any further information kindly email us directly on ***