SH
Sunet H
1 reviews | Active since May 2016
17 Aug 2025, 17:16
Worst and NO customer service what so ever
Worst Pie company ever. Bought a 6+2 box Pepper Steak Pies. Opened the box and made 5, only to discover that it is Steak and Kidney and NOT Pepper Steak. Still 3 frozen left in the box. Been sending emails, Fb messages and complaints on their website, no reply what so ever.
Helpful (0)
Replies (1)0
Replies (1)
King Pie's replyOfficial
18 Aug 2025, 14:11We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 25-08-45 Kind Regards,
King Pie Consumer Care Line.
Your reference as discussed with our consultant: 25-08-45 Kind Regards,
King Pie Consumer Care Line.
King Pie's reply18 Aug 2025, 14:11
Official
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 25-08-45 Kind Regards,
King Pie Consumer Care Line.
Your reference as discussed with our consultant: 25-08-45 Kind Regards,
King Pie Consumer Care Line.