HR
Hellen R
1 reviews | Active since May 2015
03 May 2015, 13:05
very bad service
Bought chips and found them to be stale so returned them hoping to get fresh ones only tone rudely asked why I ate them if they were stale and also told how people like to buy and eat then want to return what was bought. I tried to explain that I did indeed start eating but could taste that they were stale but again the lady was very rude so I asked to speak to the manager but I was told the manager does not want t? be bothered.they then gave me back he R30 back while shouting implying that I was trying to get a free meal. Will never go there and will tell everyone I know
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Replies (1)King Pie's replyOfficial
04 May 2015, 12:26Hello juniorsmom,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-5 as discussed with our consultant.
We apologize for any inconvenience caused as a result of this.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-5 as discussed with our consultant.
We apologize for any inconvenience caused as a result of this.
Kind Regards
King Pie Customer Care
*** - AF
King Pie's reply04 May 2015, 12:26
Official
Hello juniorsmom,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-5 as discussed with our consultant.
We apologize for any inconvenience caused as a result of this.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-5 as discussed with our consultant.
We apologize for any inconvenience caused as a result of this.
Kind Regards
King Pie Customer Care
*** - AF
