LS
Lynne S

1 reviews | Active since Mar 2020

13 Aug 2018, 10:55

Unfriendly service and didn't have my two favourites

I love your pies even though you advertise a whole range yet never have all of them available. I'm especially dissapointed that you did not have the spinach pie that you do advertise.

I am not impressed by the ****ty attitude of your cashier at your Retail Park East London branch who gave me **** unfriendly attitude all because I cut her conversation short with her friend visiting from another shop by expecting service, even though I did not interrupt their conversation. Not a smile, nor a hello, just a "what do you want, hurry up I don't have time for this" attitude.

I felt so taken aback and offended that I don't ever feel like going back again.

0
Replies (1)
King Pie
King Pie's reply15 Aug 2018, 18:38
Official

Good Day Ms L Steenfeldt

Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologize for the inconvenience caused and look forward to be of further service to you.

Kind Regards

King Pie Customer Care

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