1 reviews | Active since Mar 2014
Their service and products are pathetic!!!
I complained about a stale pie which I purchased from the mall@*** King Pie. To date NO ONE has given me any positive feedback!!!
Dear Nash,
Thank you for reaching out to us again, and we sincerely apologize for the frustration and lack of communication you’ve experienced regarding your purchase at our Mall@Carnival branch.
We take product quality and customer service very seriously, and it is unacceptable that your complaint about the mutton pie has gone unaddressed for this long. We truly regret that we have not provided you with a resolution sooner.
Your request for feedback has been escalated to the Head Office for urgent attention on Ref: 26-09-81.
Thank you for your patience with us while we resolve this for you.
Warm regards,
King Pie Customer Care
Dear Nash,
Thank you for reaching out to us again, and we sincerely apologize for the frustration and lack of communication you’ve experienced regarding your purchase at our Mall@Carnival branch.
We take product quality and customer service very seriously, and it is unacceptable that your complaint about the mutton pie has gone unaddressed for this long. We truly regret that we have not provided you with a resolution sooner.
Your request for feedback has been escalated to the Head Office for urgent attention on Ref: 26-09-81.
Thank you for your patience with us while we resolve this for you.
Warm regards,
King Pie Customer Care