The staff was unfriendly and unhelpful
Hi
I visited king pie Thavani mall 1. The staff was unfriendly and unhelpful.
I asked if I could order two prego burger specials for R45 rand each. She said OK and started making chips.
When I wanted to pay I was told they don't have the special but I can choose between burger, cheese burger, or chicken burger, but that I must pay R3 extra.
I agreed as I did not want to make a fuss about it. When I received my slip I was charged R49 each.
They gave me coke as they did not have coke zero.
I took the food and went home. When I got home the chips was not cooked probably, and the meat in the burger did not taste fresh. I ate one bite of the pie and chucked it out as it is not economical for me to drive back to Thohoyandou to exchange 2 pies.
Please fix the quality as I often support king pie when I work out of town
Regards A customer Tax inv no. 2930 Staff Mushungwa 23 November 2018
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 18-12-13 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 18-12-13 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
