DL
Dewalt L
1 reviews | Active since Jun 2019
21 Mar 2023, 10:11
Terrible Customer Service
I am so fed up with bad customer care and poor quality at King Pie. I have lodged my complaint on the King Pie website and more than a week had already passed with no-one reaching out to me. This is why we need to resort to platforms like Hello Peter.
King Pie needs to get their acts straight!
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King Pie's replyOfficial
22 Mar 2023, 08:35We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-03-68. Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-03-68. Kind Regards
King Pie Customer Care Line
King Pie's reply22 Mar 2023, 08:35
Official
We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-03-68. Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-03-68. Kind Regards
King Pie Customer Care Line