NT
Nokuthula T
1 reviews | Active since Oct 2013
02 Dec 2017, 14:15
Stale Errors
I bought a pie that was a bit off and King Pie in Lakeside Mall refused to exchange it for me. I am not sure of what their return/exchange policy is, however they have no regard for customer satisfaction. They do not adhere to NCA...
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King Pie's replyOfficial
06 Dec 2017, 16:02Good Day Ms T Thabede
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the staff and product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-12-14.
Kind Regards
King Pie Customer Care
***
Best regards,
King Pie's reply06 Dec 2017, 16:02
Official
Good Day Ms T Thabede
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the staff and product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-12-14.
Kind Regards
King Pie Customer Care
***
Best regards,