ES
Esterlina S
1 reviews | Active since Jun 2026
05 Jun 2026, 10:29
Spoiled pie
Good day. I purchased a pie today at Highveld Mall near Game. The service I received was poor, and after purchasing the pie, I noticed that it appeared spoiled. This is unacceptable, as it raises concerns about food safety. I would like this matter investigated and request a refund. Please advise on the next steps.
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King Pie's replyOfficial
09 Jun 2026, 09:27We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 26-06-29 Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 26-06-29 Kind Regards
King Pie Customer Care Line
Best regards,
King Pie's reply09 Jun 2026, 09:27
Official
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 26-06-29 Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 26-06-29 Kind Regards
King Pie Customer Care Line
Best regards,