MS
Miranda S

1 reviews | Active since May 2019

19 May 2019, 09:12

Shocking could not care less service at King Pie Alberton Mall

My merchie and I visited King Pie in Alberton Mall on Friday to buy lunch. We dealt with Kholiswe. The service we received was shocking. Everything was too much trouble. We wanted Royal meals, and made the huge error of being at the wrong counter. We were spoken to like we were cretins. We then moved to the correct counter and placed our orders. When I requested that the orders be placed in separate bags - this was also an issue. Clearly you don't need our business, so guess what?? We will definitely not patronise you again.

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Replies (1)
King Pie
King Pie's reply21 May 2019, 11:19
Official
Good Day Ms M Strachan
 
We at King Pie Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation. 
 
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers? 
 
Once again thank you for taking the time to discuss this complaint with us. 

Kind Regards
King Pie Customer Care
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