TM
Tumelo M
1 reviews | Active since Feb 2015
03 Jul 2023, 15:26
Rude unmannered employees
King Pie Brits Mall next to Checkers, tellers/ workers are very rude, lack of customer service. They don’t have name tags, speaks with customers however they feel.
They treat customers like they doing them a favour by selling pies. Management should take their employees to customer service training.
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King Pie's replyOfficial
04 Jul 2023, 10:24We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-9. Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-9. Kind Regards
King Pie Customer Care Line
King Pie's reply04 Jul 2023, 10:24
Official
We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-9. Kind Regards
King Pie Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-9. Kind Regards
King Pie Customer Care Line