TK
Tshephang K

1 reviews | Active since Dec 2017

27 Dec 2017, 16:42

Rude lady

Good day, On the 24th of December, I visited the King pie store at the Crossing Mall,Mokopane, Limpopo,when I was assisted by a lady with the name Shibe on her name tag. This lady was first of all having a chat with her other colleagues,while the queue was long.Secondly , when it was my turn for her to help me, I asked a couple of questions,when I was ignored,and she disregarded me and helped the next customer. I then left and went to get food elsewhere. The very same thing happened today (27/12/2017). I found her very rude and impatient. It was acceptable the first time,but this cannot be an ongoing thing. Please attend to my complaint. Regards, MT Kekana

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Replies (1)
King Pie
King Pie's reply29 Dec 2017, 11:05
Official

Good Day Ms T Kekana

We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the service.

However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchise to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17-12-100.

Kind Regards

King Pie Customer Care

*** - AT

Best regards,