SL
Shakirah L

1 reviews | Active since Sept 2017

28 Sept 2017, 11:35

Rude and Inconsiderate

Occasionally we visit King pie as their chips is divine however the service received recently was pathetic. My order was given to someone who came after me and when I enquired the lady behind the counter starred at me as if I had done something wrong. I asked if that was not my order after the other lady took it and the king pie lady said...probably and turned her back to me... Pathetic

0
Replies (1)
King Pie
King Pie's reply02 Oct 2017, 15:18
Official

Good Day Ms S Lakay

We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17-10-5.

King Pie Customer Care

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