DB
Dante B
1 reviews | Active since Jul 2015
03 Feb 2016, 10:02
Promised reparation of poor quality good
two weeks ago I bought a Mutton Cury pie and cheese burger pie from King Pie Empangeni Game Centre.<br> <br> After biting into the mutton curry , there was a chewy pinkish item in the pie that made me throw it away.<br> <br> After a week i was contacted by the Regional manager, and he promise me a voucher that can be redeemed at any King Pie store. This voucher never happened.<br> <br> POOR service
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King Pie's replyOfficial
04 Feb 2016, 16:41Hello Lord Alaric,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref:16-02-16.
Kind Regards
King Pie Customer Care
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref:16-02-16.
Kind Regards
King Pie Customer Care
*** - LS
King Pie's reply04 Feb 2016, 16:41
Official
Hello Lord Alaric,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref:16-02-16.
Kind Regards
King Pie Customer Care
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref:16-02-16.
Kind Regards
King Pie Customer Care
*** - LS