S
Sellinah

1 reviews | Active since Dec 2021

29 Jun 2025, 09:34

Poor service

King pie phola mall, I bought 2 pies salami and cheese on Sunday around past 9:00 am 29 June 2025 and I asked if they can be warmed, they didn't want to warm it for me told me it's warm, I told them I like my pie hot, I ended up leaving unsatisfied, I will never buy from them again, maybe they have enough customers that they treat me like this. Thus us unacceptable

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Replies (1)
King Pie
King Pie's reply01 Jul 2025, 11:57
Official
We at King Pie Consumer Care would like to extend our sincere apologies for the disappointing experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.   Rest assured, your complaint will be forwarded to our Head Office and to the relevant franchisee / factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 25-07-1  Kind Regards,
King Pie Consumer Care Line.