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denzil.ebenezer denzil.ebenezer

1 reviews | Active since Jan 2017

17 Jan 2022, 11:14

Poor Quality and Quantity of Meat and chicken sold in Pies - This needs Quality/Quantity Control

I was really disappointed with the Pies I bought on the 16-01-2022 at a King Pie outlet in the Southgate Shopping Centre. I bought a Pepper Steak Double Filla which was full of pepper and gravy and unedible offcuts of meat which is usually discarded and not cooked for human consumption. My son chose the Chicken and mushroom Burger pie which had just one measely piece of chicken in it. As a business there should be Quality Control in place where the quantity of ingredients meet an industry standard for the price the consumer pays I feel this is blatant ******* because if you buy it as a take away, you are already kilometres away when you see this situation inside the food and for R60,50 you can't waste R100, 00 in fuel to go back there for the staff to tell you that they will take your complaint but cannot do anything because you already ate some of it and they only work there and do not make the pies and more over the Boss is not in at the moment. Details of the store code : 087, invoice number : 2916 and order num : 83.

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Replies (1)
King Pie
King Pie's reply18 Jan 2022, 16:29
Official
Good day

Thank you for bringing this matter to our attention. 
 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
 
Please contact us on  *** and quote Ref:22-01-114 for the complaint to be completed and escalated. A consultant is waiting to take your call.