Pathectic Head Office King Pie and Mall@Carnival Branch

Item: King Pie
Rating: 1
Author: Dewann A

I Complaint about exactly the same thing on the 26th of august 2019 and there it happen to me again today, went to king pie Mall@Carnival to get a super saver meal and again they only had large spinach and feta pies, NO OTHER large pies, and to top that up with I didn't even get any response from King Pie's "representative" about my first complain. PATHETIC!!!!!

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Replies (1)

King Pie's replyOfficial

16 Sept 2019, 16:27

Good Day Mr D Avenant

Thank you for taking the time to inform us of your experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologise for the inconvenience caused and look forward to be of further service to you.

Kind Regards
King Pie Customer Care
*** - AT

King Pie's reply16 Sept 2019, 16:27

Official

Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologise for the inconvenience caused and look forward to be of further service to you.

Kind Regards
King Pie Customer Care
*** - AT