1 reviews | Active since Oct 2016

06 Jun 2017, 13:14

Never been this disgusted!!

<p>Ok so there i was going to Dobsonville Shopping Centre to get a pie because I was craving one. Got to King Pie, as I was busy trying to decide whether to have "Steak n Kidney" or "Pepper Steak" the lady ,(Christinah) spits on her one finger and removes eye boogers (the white substance that forms in the eyes when sleeping) on her one eye, she does this again on her other finger and removes eye boogers on her second eye. She then realises that I'm looking at her and with an attitude she says:</p> <p>Her: which pie</p> <p>Me: Pepper Steak</p> <p>Her: 19 or 16</p> <p>Me: 19 or 16 what?</p> <p>Her: Eish! Just decide </p> <p>Me: oh you mean R19 or R16?</p> <p>Then She just looks at me</p> <p>Me: R19</p> <p> </p> <p>I paid and went outside and threw it away.</p> <p>And mind you there were no price tags on those pies.</p> <p> </p> <p>Her name tag read Christinah.</p> <p>I've never been this disgusted, I know fast food is never 100% clean, but its different when someone does such in front of you. It makes me wonder what she does behind close doors when she can do that in front of customers. I humbled myself because I could see she was ready to give me **** should I have asked her about it. We are at a point where we humble ourselves and let the agents be rude is SA and this is because they don't have passion for what they do. Hygiene is a NO NO at King Pie Dobsonville!</p>

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Replies (2)
King Pie
King Pie's reply07 Jun 2017, 08:40
Official

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 17-06-17 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

King Pie Customer Care

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King Pie
King Pie's reply13 Jun 2017, 09:25
Official

We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: Ref - 17-06-41.

Kind Regards
King Pie Customer Care Line

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