DR
David R

1 reviews | Active since Jan 2025

29 Jan 2025, 11:25

****med by King Pie

I bought a Dezemba share box on the 28th of December 2024 .... The service in store was to die for really but then the network failed when I was busy paying... The cashier asked me if we can pay again I told her no because the money went out of my account ... After back and forth I agreed and paid the money ... She then called the reginal manager explained the issue and she wanted to speak to me I told the lady I paid twice for one thing that's when this manager gave me a piece of her mind its been a month later I drove to my bank several times and yet haven't received single cent for this .... Now if you look at it I almost lost triple the value of what I bought in burning out feul .... And yes who is going to refund me .... No one and where is King Pie in this .... NO WHERE it's like they did nothing wrong .....

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Replies (1)
King Pie
King Pie's reply10 Feb 2025, 14:52
Official
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.   Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:   Kind Regards,
King Pie Consumer Care Line.