mG
melanie G

1 reviews | Active since Jan 2014

06 Sept 2018, 12:59

King pie vrot

Bought a royal meal combo on tax inv number 20273 on 6 sept 2018 at 12h18. Was assisted by dorah. Took a chicken and mushroom pie. The pie is sour sour sour vrot.

0
Replies (2)
King Pie
King Pie's reply08 Sept 2018, 13:27
Official

Good Day Ms M Nel

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 18-09-21 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

King Pie Customer Care

*** - AT

King Pie
King Pie's reply10 Sept 2018, 18:07
Official

Good Day Mrs M Richter

Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologize for the inconvenience caused and look forward to be of further service to you.

Kind Regards

King Pie Customer Care

*** - AT