1 reviews | Active since Feb 2012
KING PIE PRINSLOO - ********* PRACTICE
At 11:53 today (2 August 2018) I have bought a supreme meal from King Pie Prinsloo St.
A supreme meal costs R45.90 and includes a supreme pie, regular chips and 330ml can.
When it came to payment I paid R46.90. I asked the assistant as to why I now have to pay R46.90 instead of R45.90. She then indicated that I should have taken a coke zero to qualify for this amount.
There is no notice to the effect and I have looked at the website. According to King Pie adverts you may take any 330ml can, irrespective of the flavour.
What nonsense is this? With how many other people does this happen and where does all this money that is taken from members of the public go?
It is ********* of King Pie to practice in such a manner.
Good Day Ms R Bronkhost
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-08-16 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Good Day Ms R Bronkhost
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-08-16 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Good Day Ms R Bronkhost
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Good Day Ms R Bronkhost
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT