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Antwan H

1 reviews | Active since Sept 2018

14 Sept 2018, 10:29

KING PIE (old pies re-heated)

To who ever this may concern.

For months i have been monitoring the condition of the King Pie Port Elizabeth The Bridge and now i feel that this needs to be brought under the attention of either the public or their Head Office.

Morning after morning i smell a constant of old pies being re heated and displayed to customers, i cant remember when last a walked passed the king pie and saw a fresh pie, but everyday old pies with burned crust etc.

I had a pie today, with the sauce burned underneath the pie, I am not a person to take back food or take photos of food, i dont make up stories to get people in trouble, but this has been going on for months at a time and it doesnt seem like stopping.

The 2 pies i bought this morning was R 49 and a waste of money with no filling almost a crust so swollen and and burned looks like a huge pie but merely 1 pie.

I really enjoyed king pies, pies but of late i would tell people to rather go and buy a pie at the game store just next to the king pie.

Not only is this unacceptable but this is a health risk.

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Replies (1)
King Pie
King Pie's reply17 Sept 2018, 17:50
Official

Good Day Mr A Helm

We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 18-09-41.

Kind Regards

King Pie Customer Care

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